The Relevance Economy: Why Your Marketing Must Evolve or Die

As marketing strategists at the forefront of digital transformation, we’re witnessing an unprecedented shift in consumer behaviour. Today's audience is swimming in content, with Microsoft research revealing that the average person scrolls through about 100 meters of content daily – equivalent to a 30-story building. This represents both a challenge and an opportunity for forward-thinking marketers.

The Three-Second Rule

The data is clear: we have three seconds to prove relevance. Microsoft's attention span research demonstrates that the average human attention span has dropped to eight seconds. In this environment, cutting through requires precision and insight, whether in emails, social media posts, or digital advertising.

Beyond Name Personalisation

Basic personalisation tactics are obsolete. A 2023 McKinsey study reveals that 71% of consumers now expect sophisticated personalisation, and 76% express frustration when brands fail to deliver. Through Ada, we've seen how applying behavioural science to content creation transforms engagement rates across all touchpoints.

The Trust-Relevance Connection

The evidence for evolution is compelling. Epsilon research shows that 80% of consumers are more likely to make a purchase when brands offer personalised experiences. This represents a fundamental shift in how we build and maintain customer relationships through every interaction, from email sequences to landing pages.

Building Relevance at Scale

Modern marketing demands a strategic approach:

  • Advanced audience behaviour analysis

  • Personality-driven content creation

  • AI-powered persuasion techniques

  • Cross-channel optimisation

The Science of Personalisation

The next frontier in personalisation lies in behavioural science. Research in personality psychology, particularly the OCEAN model (Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism), reveals that humans process and respond to information differently based on their personality traits. Ada applies these insights alongside proven persuasion techniques to craft messaging that resonates across email campaigns, social media, and digital advertising.

Recent studies in the Journal of Marketing show that when content aligns with a person's personality traits, engagement increases by up to 300%. This impact is particularly pronounced in digital advertising and email marketing, where personality-matched content consistently outperforms traditional approaches.

Moving Forward: The Personality-Led Approach

The future of personalisation lies in combining behavioural science with persuasive content creation. By understanding how different personality types respond to various messaging styles, marketers can create emails that compel opens, ads that drive clicks, and landing pages that convert. 

Consider how an analytical person (also known as ‘stable’) might engage better with detailed, data-driven landing pages, while someone more creative might (also known as ‘flexible’) respond to innovative, possibility-focused email campaigns. This isn't about changing your message – it's about adapting how you communicate it across every channel.

The technology and science exist to create truly relevant experiences at scale. The next step is applying these behavioural insights and persuasion techniques with tools like Ada to transform how we approach content creation and personalisation.

The future belongs to those who can speak to their audience's innate personality traits. Are you ready to evolve your personalisation strategy?

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Beyond Click-Through Rates: How Personality-Based Marketing Drives Better Campaign Optimisation